FAQ

Shipping

Domestic Shipping

 

Shipping is a flat rate fee. Items will be shipped withing 3-5 business days once order has been processed.

Once your tracking number has been received Violet Shoetique is not responsible for lost/stolen/damaged packages during transit.

*International shipping is available, upon request. Additional shipping fees will apply. 

Returns

How to Return  

Items can be returned but refunds will not be issued. You will be issued an online store credit for your purchases. You will have 30 days to return your items. There will be a 5.95 restocking fee on all returns. To initiate a return please contact us via email.

1. Items received within 30 days

2. Items received unused, undamaged and in original package.

3. Return shipping fee is paid by the buyer.

4.Please submit an email request if you would like to process a return.

5. There will be a restocking fee on all return items.

6.No refunds will be given all sales are final.

 

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